Customer Service Representative

Company: CoWorx Staffing
Location: Palmetto
Posted on: May 7, 2024

Job Description:

CoWorx Staffing is looking for Customer Service Representatives to join a nationwide logistics company in Ellenton, FL. As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.

These are temporary to hire opportunities starting at $17.00 per hour. Responsibilities: Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamps
Process changes or cancellations to delivery orders

Desired Background/Skills: Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
High school diploma or equivalent
1-year related experience preferably within a call center environment
Strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectationsOther Information:Tuesday to Saturday, 6:00am to 3:00pm
$17.00 per hour
Temporary to hire!

Apply today and contact CoWorx for immediate consideration, 973-221-8338. We look forward to working with you!

#CB
#NJ2511
#ZIP
#talrooInterested candidates please reference job code 225135 when responding to this ad.

Keywords: CoWorx Staffing, Palmetto , Customer Service Representative, Sales , Palmetto, Florida