FRONT DESK RECEPTIONIST
Company: U.S. Foot and Ankle Specialists
Location: Ellenton
Posted on: May 27, 2023
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Job Description:
The Medical Front Desk Receptionist provides essential support
and administrative services to the office, the doctors, and the
patients in a fast-paced Doctor's office. This person will be
involved in a wide spectrum of tasks including patient customer
service, scheduling, data entry, managing electronic health
records, and patient education.Required Skills and Experience:High
School Diploma/ GED equivalentAbility to establish and maintain
effective working relationships with patients, other employees, and
the public2 + years' admin support in a medical
environmentKnowledgeable about health insurance, pre-authorization,
insurance verification, medical terminology, CPT codes and ICD-9
codesMust have excellent customer service skillsAble to work in a
fast-paced and demanding work environmentMust have a team
mentality, flexibility and willingness to learnThe ability to
communicate effectively, multi-task and work under pressure is the
key to success in this position, which also requires attention to
detail and a commitment to achieving consistent customer
satisfaction.The ability to uphold HIPAA compliance is
mandatory.Must exercise good judgment and discretionTechnologically
savvy and familiar with Microsoft Office products including:Google
DocumentsWordExcelEssential Functions/Responsibilities (other
duties may be assigned):Welcome patients upon arrival; Answers
questions and concerns.Schedules appointmentsResponsible for
registering new patients and updates existing patient demographics
by collecting detailed patient information including personal and
financial informationFacilitates patient flow by notifying the
provider of patient's arrival, being aware of delays, and
communicating with patients and clinical staffMaintain and update
patient records using data entry, faxing, and scanning.Collect
deductibles, coinsurance, balances, copays and sell OTC itemsChecks
all required AR/AP changes since last visit and updates records
accordinglyMust be able to maintain multiple doctor's
schedules.Maintain list of orthotics received, contact patients and
make follow up appointmentsMaintains business office inventory and
equipment by checking stock to determine inventory level;
anticipating needed supplies; placing and expediting orders for
supplies; verifying receipt of supplies; scheduling equipment
service and repairs.Check next day charts for insurance eligibility
and necessary referralsPrepare end of day reports, deposit slips,
and upload to shared files dailyCompensation Package:Starting
hourly rate is $16+. Pay rate will be determined based on
experience.Medical, Dental, and Vision insurancePaid Time OffPaid
Holidays401(k) with company matchHSAAnd more!
ExperienceRequired2 year(s): Customer ServicePreferred2 year(s):
Medical OfficeEducationRequiredHigh School or betterLicenses &
CertificationsPreferredMedical CodingBehaviorsRequiredDetail
Oriented: Capable of carrying out a given task with all details
necessary to get the task done wellEqual Opportunity
Employer/Protected Veterans/Individuals with DisabilitiesThe
contractor will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. However, employees who have access to the
compensation information of other employees or applicants as a part
of their essential job functions cannot disclose the pay of other
employees or applicants to individuals who do not otherwise have
access to compensation information, unless the disclosure is (a) in
response to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: U.S. Foot and Ankle Specialists, Palmetto , FRONT DESK RECEPTIONIST, Administration, Clerical , Ellenton, Florida
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