FRONT DESK RECEPTIONIST

Company: U.S. Foot and Ankle Specialists
Location: Ellenton
Posted on: May 27, 2023

Job Description:

The Medical Front Desk Receptionist provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced Doctor's office. This person will be involved in a wide spectrum of tasks including patient customer service, scheduling, data entry, managing electronic health records, and patient education.Required Skills and Experience:High School Diploma/ GED equivalentAbility to establish and maintain effective working relationships with patients, other employees, and the public2 + years' admin support in a medical environmentKnowledgeable about health insurance, pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9 codesMust have excellent customer service skillsAble to work in a fast-paced and demanding work environmentMust have a team mentality, flexibility and willingness to learnThe ability to communicate effectively, multi-task and work under pressure is the key to success in this position, which also requires attention to detail and a commitment to achieving consistent customer satisfaction.The ability to uphold HIPAA compliance is mandatory.Must exercise good judgment and discretionTechnologically savvy and familiar with Microsoft Office products including:Google DocumentsWordExcelEssential Functions/Responsibilities (other duties may be assigned):Welcome patients upon arrival; Answers questions and concerns.Schedules appointmentsResponsible for registering new patients and updates existing patient demographics by collecting detailed patient information including personal and financial informationFacilitates patient flow by notifying the provider of patient's arrival, being aware of delays, and communicating with patients and clinical staffMaintain and update patient records using data entry, faxing, and scanning.Collect deductibles, coinsurance, balances, copays and sell OTC itemsChecks all required AR/AP changes since last visit and updates records accordinglyMust be able to maintain multiple doctor's schedules.Maintain list of orthotics received, contact patients and make follow up appointmentsMaintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.Check next day charts for insurance eligibility and necessary referralsPrepare end of day reports, deposit slips, and upload to shared files dailyCompensation Package:Starting hourly rate is $16+. Pay rate will be determined based on experience.Medical, Dental, and Vision insurancePaid Time OffPaid Holidays401(k) with company matchHSAAnd more!

ExperienceRequired2 year(s): Customer ServicePreferred2 year(s): Medical OfficeEducationRequiredHigh School or betterLicenses & CertificationsPreferredMedical CodingBehaviorsRequiredDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: U.S. Foot and Ankle Specialists, Palmetto , FRONT DESK RECEPTIONIST, Administration, Clerical , Ellenton, Florida