Manager of Advocacy - Ruskin Location
Company: The Crisis Center of Tampa Bay Inc.
Location: Ruskin
Posted on: May 21, 2023
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Job Description:
Position Summary
The Crisis Center of Tampa Bay brings help, hope and healing to
people facing serious life challenges or trauma resulting from
sexual assault or abuse, domestic violence, financial distress,
substance abuse, medical emergency, suicidal thoughts, and
emotional or situational problems. The Manager of Advocacy provides
direct supervision to the sexual assault Advocates and ensures
compliance to program policies and procedures for delivery of
client-centered services for persons experiencing major life
challenges relating to sexual assault. The Manager is responsible
for ensuring that the needs of sexual assault victims are met in a
trauma informed and empowerment based model. She/he is responsible
for operational compliance with contracts and funders. This
position performs duties of moderate difficulty requiring the
frequent exercise of initiative and independent judgment under
general direction. This position reports to the Director of Sexual
Assault Services and his/her absence to Senior Director of Corbett
Trauma Center.
Strategic/Transformational Duties and Responsibilities
Transactional/Administrative Duties and Responsibilities
Required Competencies
Adaptability *Remains open-minded and adjusting one's behavior in
light of changing conditions; Managing transition between tasks
well and adapts to shifting priorities; Facilitating others'
ability to flex and refocus in light of changing conditions or
priorities.
Cooperation / Teamwork *A desire to accomplish together what you
cannot accomplish alone; respecting all views and leveraging each
other's skills and experiences; working in the best interest of the
team in the pursuit of common goals.
Customer Service *Both internal and external, listens and respects
all customers' opinions and ideas and maintains appropriate
professional boundaries. Demonstrating a concern for the needs and
expectations of customers and making them a high priority;
Responding effectively to customer questions and needs in a timely
manner. Building strong relationships of trust with customers.
Engaging Communication *Ability to shape communication so as to
draw favorable attention of and meet the needs of the audience;
Conveying ideas and opinions clearly through tact and consideration
of others; Listening attentively to others' ideas and opinions in
an effort to fully understand the message; Writes and speaks
clearly and effectively.
Judgement *Making sound decisions based on accurate and relevant
facts gathered, rather than emotions; Analyzing situations
carefully by applying logic and practical thinking before taking
action or making referrals for services.
Problem Solving *Anticipating and identifying work-related
problems; Analyzing problems in a systematic and timely manner;
Gathering relevant information prior to implementing reasonable
solutions; Acting decisively to implement appropriate solutions,
and considers the impact on other areas within the
organization.
Self-Management *Taking of responsibility for one's behavior and
well-being; Working effectively under stress and adapting one's
style to changing situations; Comfortable working in a fast paced
environment, and needs minimal supervision; Exhibiting a
professional demeanor.
Valuing and Fostering Diversity *Demonstrating respect for
individual differences and establishing a climate where all people
can be comfortable and productive through sensitivity, empathy, and
acceptance of cultural, racial, mental health, and socio-economic
diversity.
Education and Experience
Knowledge, Skills and Abilities:
Physical Demands/Working Conditions
Physical Requirement: Employee must be at to sit, climb or balance,
hear, use hands, taste/smell, stoop, kneel, crouch, crawl, stand,
walk, talk, and reach with hands and arms.
Working Conditions: Work is performed indoors, but on occasion will
require the use of personal automobile to travel to meetings and
could be exposed to changing weather. The noise level is
moderate.
Travel: Minimal
Hours: M-F varied hours, with on call responsibilities afterhours
and holidays.
Join Us!
The Crisis Center of Tampa Bay is committed to creating a diverse
environment and is proud to be an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics,
disability, age, or veteran status. The Crisis Center of Tampa Bay
is also committed to compliance with all fair employment practices
regarding citizenship and immigration status.
Studies have shown that women and people of color are less likely
to apply for jobs unless they believe they are able to perform
every task in the job description. We are most interested in
finding the best candidate for the job, and that candidate may be
one who comes from a less traditional background. The Crisis Center
of Tampa Bay will consider any equivalent combination of knowledge,
skills, education, and experience to meet minimum qualifications.
If you are interested in applying, we encourage you to think
broadly about your background and skill set for the role.
We want you to be YOU, and you're encouraged to apply! Come learn
more today!
Keywords: The Crisis Center of Tampa Bay Inc., Palmetto , Manager of Advocacy - Ruskin Location, Executive , Ruskin, Florida
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