Customer Service Representative (CSR) - IMMEDIATE START!
Company: START ASAP
Posted on: May 12, 2022
The Customer Service Representative (CSR) is responsible for the
accurate and professional exchange of information on daily business
activities between customers and our clients. The Customer Service
Representative (CSR) is a key interface with the customer and plays
a pivotal role in the success of this relationship. ESSENTIAL
DUTIES AND RESPONSIBILITIES: Other duties may be assigned: Tracks
and expedites all aspects of orders for assigned customers.
Complete required reports (e.g., status reports, forms, etc.) for
the customer Control and determine materials, time, and process of
production runs based on the Customer's forecast. Acts as the
primary liaison between the customer and production facilities.
Expedites the accurate flow of information within production
facilities. Interfaces with the customer via the phone, email,
etc., and will visit customers with sales reps as required.
Prepares internal reports as required. Processes complaints and
other documentation as required. Responsible for coordinating daily
shipments. Process invoices daily and credit notes as required. Job
Requirements:EDUCATION AND/OR EXPERIENCE: Bachelor degree or
equivalent experience from a four-year college or technical school
Ability to understand and execute a variety of instructions in
written, oral, diagram, or schedule form Knowledge of Microsoft
Office required. SAP experience is helpful but not necessary. Must
be able to work longer than regular hours from time to time, plus
be available to travel overnight for particular business
Keywords: START ASAP, Palmetto , Customer Service Representative (CSR) - IMMEDIATE START!, Hospitality & Tourism , Parrish, Florida
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