Customer Service Representative (CSR) - IMMEDIATE START!

Company: START ASAP
Location: Parrish
Posted on: May 12, 2022

Job Description:

The Customer Service Representative (CSR) is responsible for the accurate and professional exchange of information on daily business activities between customers and our clients. The Customer Service Representative (CSR) is a key interface with the customer and plays a pivotal role in the success of this relationship. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned: Tracks and expedites all aspects of orders for assigned customers. Complete required reports (e.g., status reports, forms, etc.) for the customer Control and determine materials, time, and process of production runs based on the Customer's forecast. Acts as the primary liaison between the customer and production facilities. Expedites the accurate flow of information within production facilities. Interfaces with the customer via the phone, email, etc., and will visit customers with sales reps as required. Prepares internal reports as required. Processes complaints and other documentation as required. Responsible for coordinating daily shipments. Process invoices daily and credit notes as required. Job Requirements:EDUCATION AND/OR EXPERIENCE: Bachelor degree or equivalent experience from a four-year college or technical school Ability to understand and execute a variety of instructions in written, oral, diagram, or schedule form Knowledge of Microsoft Office required. SAP experience is helpful but not necessary. Must be able to work longer than regular hours from time to time, plus be available to travel overnight for particular business opportunities

Keywords: START ASAP, Palmetto , Customer Service Representative (CSR) - IMMEDIATE START!, Hospitality & Tourism , Parrish, Florida