Weekend Front Desk Staff Member
Company: Planet Fitness Easy Mile Fitness
Location: Venice
Posted on: August 6, 2022
|
|
Job Description:
Job Description The Member Service Representative will be
responsible for creating a positive member experience by providing
a superior level of customer service to Planet Fitness members,
prospective members, and guests. Essential Duties and
Responsibilities Greet members, prospective members, and guests,
providing exceptional customer service. Handle all front desk
related activities including, but not limited to: Answering phones
in a friendly manner and assisting callers with a variety of
questions. Checking members into the system. Providing prospective
members tours of the facility. Signing-up new members. Keep the gym
and all equipment extremely clean and in good working order
Facilitate needed updates to member---s accounts. Respond to member
questions and concerns in a timely and professional manner
Potential for advancement to Assistant Manager or Manager as
opportunity arises. Qualifications/Requirements Upbeat and positive
attitude Customer service background preferred. A passion for
fitness and health. Punctuality and reliability is a must. Basic
computer proficiency. Outstanding customer service skills; ability
to interact in a positive and professional way with members and
co-workers, exceeding the member---s expectations. Strong listener
with the ability to empathize and problem solve. Demonstrate
diplomacy in all interactions while using appropriate behavior and
language. High School diploma / GED equivalent required. Must be 18
years of age or older. Physical Demands Continual standing and
walking during shift. Continual talking in person or on the phone
during shift. Must be able to occasionally lift up to 50 lbs.
Employees at a franchise location are employed by the Franchisee
and are not employees of PFHQ (the Franchisor). PFHQ neither
dictates nor controls labor or employment matters for franchisees
or their employees, and does not retain any reserved authority to
control the terms and conditions of employment for franchisees or
their employees. Each franchisee is responsible for ensuring
compliance with local, state and federal law.
Keywords: Planet Fitness Easy Mile Fitness, Palmetto , Weekend Front Desk Staff Member, Other , Venice, Florida
Click
here to apply!
|