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Host/Hostess - Sarasota National

Company: ICON Management Services, Inc
Location: Venice
Posted on: November 19, 2022

Job Description:

Company Overview:Our mission at ICON Management is to consistently anticipate and exceed our customers' expectations by providing outstanding facilities and superior service. We strive for constant improvement and will conduct ourselves according to the highest standards of integrity and professionalism.Job Description:The Host/Hostess will have a dynamic role in the overall experience of all our guests, members, and residents. This is an excellent opportunity to obtain an entry-level position with one of Florida's fastest-growing companies.
Essential Job Functions:

Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce server's name
Use visual cues to seat Guests in either the bar or dining area depending on their preference
Inform Guest of current promotions and who will be serving them to ensure a smooth handoff to the service staff
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of Guests into the Dining and Bar areas, and provide accurate wait times to incoming Guests if appropriate
Tend to special Guest needs and requests
Observant to Guests' needs throughout the dining experience to ensure they receive high-quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies
Help dining room staff by setting and clearing tables; replenishing water; serving beverages
Performs general office work such as word processing, filing, operating copy, and fax machine
Assists front desk answer incoming calls, directs to appropriate personnel, takes and delivers messages
Contribute to team effort by accomplishing related results as needed

Essential Skills:
A desire to help out where needed and work as part of a team
Passion for providing extraordinary service
The ability to thrive in a fast-paced environment
An appetite for learning (and great food)
Flexibility to work a variety of shifts
6 months' experience in a full-service restaurant preferred
Must be upbeat, outgoing, and positive
Ability to effectively communicate on the telephone.

*The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee will primarily be outside for work duties regardless of the weather. The employee frequently is required to walk; use hands and fingers to handle, or feel; reach with hands and arms, and climb or balance. The employee is occasionally required to sit; stoop, kneel, crouch; and taste or smell. The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. At times, may be required to operate a motor vehicle. -
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and safely. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please speak to your supervisor if you feel that you require accommodation.Education:High School diploma is required.

Keywords: ICON Management Services, Inc, Palmetto , Host/Hostess - Sarasota National, Other , Venice, Florida

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