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Operational Risk - Processing Risk - Tech Oversight - SVP

Company: Citi
Location: Sun City Center
Posted on: November 21, 2022

Job Description:

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. -------------------------------------------------------------- Operational Risk Sr Officer I will be an acknowledged thought leader in technology risk management with over 10-year experience in IT, and a minimum of 5 years of hands-on technical experience in IT management, controls and/or information security within globally complex, dispersed, and diverse organizations. Prior experience in previous roles should include companies with global technology infrastructure in global financial services firms.

Responsibilities:

  • Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
  • Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
  • Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
  • Partner with the ORM Business Coverage teams globally on Technology Risk related activities, including but not limited to MCA, KOR, Scenario Analysis, Operational Risk Reviews, etc. -
  • Work with Businesses and control functions in reviewing and challenging new product or service proposals for NPAC review, including evaluating risks, identifying the need for compensating controls, determining health and adequacy of technology platforms to support business requirements, evaluate operational processing capabilities, manual touch points, capacity, resiliency, etc.
  • Conduct reviews by challenging legacy systems, resiliency, manual touch points / compensating controls, adequacy/ appropriateness of technology supporting operational processes, alignment of business strategy and IT strategy etc.
  • Serves as a subject matter expert for all performance issues that surface.
  • Issues Management (KPI/KRI/Corrective Action Plans)
  • Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
  • Monitors goals are met through performance, risk and relationship oversight of our extended supply chain and ensures compliance
  • Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications:
    • 10+ years relevant experience
    • Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships. In depth knowledge of Institutional Client Group products and processes and technology platforms supporting these. Ability to effectively communicate complex topics to a broad audience.
    • Detailed oriented with analytical skills, as the role requires a large amount of data manipulation and presentation. Expert in Microsoft Office Tools.
    • More specific proven experience, knowledge and skills that are desirable for a candidate in the Processing Risk Technology role are outlined below:
      • Ideal candidate will have in-depth, detailed knowledge of Technology Governance and Management frameworks/standards (COBIT, ITIL, ITSM etc.)
      • Best practices for End-to-End Stability and Operational Resilience.
      • Experience with:
        • Risk & Control Self-Assessments (RCSAs/MCAs) for Tech Entities
        • Tech Risk Reviews Identification, Socialization/Escalation, Challenge and Mitigation/Remediation
        • Tech Risk quantification & profiling
        • Analyze Issue and Corrective Action Plans
        • KORs/KIs/KPIs/KRCIs
        • Control Assessments & Control Effectiveness Measurement (Design and Execution).
        • Practical experience with SCRUM/Agile and Waterfall methodologies within the financial industry,
        • Practical experience of a project or program wherein technology control metrics were devised, delivered, and/or analyzed.
        • SDLC and Technology Architecture components:
          • Experience with technology infrastructure components such as Networking, Mobile Applications, Banking applications etc.
          • Application/Information Security Fundamentals
          • Entitlements Management/Segregation of Duties
          • Change Control, Release Management
          • Disaster Recovery/Continuity of Business
          • Software Development Lifecycle, CD/CI, Dev Ops etc.
          • Familiarity with data warehousing, database management (OLTP, OLAP etc.) and big data environments
          • API Management, Cloud Models, Block Chain Implementations, Encryption & Transmission Layer Security (TLS, SSL etc.)
          • Data Classification and Privacy
          • Vulnerability Assessments
          • Tech Vendor Management
          • Metrics related to SDLC stages (app dev, testing, release etc.)
          • Working familiarity with automated monitoring tools and incident tracking tools to effectively communicate and manage incidents, defects, and data quality/integrity issues.
          • Strong analytical and problem-solving skills along with some experience in a data scientist/data mining role. Education:
            • Bachelor's/University degree, Master's degree preferred ------------------------------------------------- Job Family Group: Risk Management ------------------------------------------------- Job Family: Operational Risk ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: New York New York United States ------------------------------------------------------ Primary Location Salary Range: $152,050.00 - $228,080.00 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting ----------------------------- Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Palmetto , Operational Risk - Processing Risk - Tech Oversight - SVP, Other , Sun City Center, Florida

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