Operations Assistant

Company: Bethel Farms
Location: Arcadia
Posted on: March 12, 2023

Job Description:

Description:

Bethel Farms LLLP, a private and family-owned leading agricultural company, is seeking a bilingual, team-oriented Operations Assistant with strong time management, organizational, and problem solving skills to join #TheBethelBest. This role is ideal for someone with a high level of planning and communication skills who thrives in a service and family-oriented and innovative environment.

The Operations Assistant plays an integral role by providing administrative and dispatch support to the Dispatch Operations Team. This position is responsible for planning driver routes and tracking and providing delivery status of products to Bethel Farms customers.

Our Culture: At Bethel Farms, we cultivate a supportive, collaborative, family-like culture that motivates our team members to give their best and realize their full potential. New ideas and an innovative spirit are welcomed and appreciated. Our relationships are built on trust, mutual respect, open communication, and a shared sense of purpose. We value our team members for their unique strengths and contributions and the integral role they each play in the overall success of our business.

Benefits:

Family-oriented, innovative, supportive culture
Competitive Medical Insurance benefit for Employees
Dental, Vision, STD, Life Insurance
100% employer paid Long Term Disability
Employee health and wellness programs
Flexible Spending Account
401K with 4% company match
Paid time off (PTO) and holiday pay
Employee incentives
Training and development opportunities
Workplace celebrations
Community Volunteer Program
Employee and Family Assistance Program (EAP)
Employee discounts

Bethel Farms is a Drug and Alcohol-Free Workplace. All employment with Bethel Farms is contingent upon passing a pre-employment drug test and background check.

Essential Duties:

Utilize route planning software to plan, distribute, monitor, and follows-up on daily route assignments to ensure customers are serviced timely.
Create efficient, cost-effective delivery routes, incorporating travel and service times, DOT restrictions and traffic patterns.
Maximize truck capacity for most efficient, timely routes.
Ensure timely deliveries to customers and provide ETA to Customer Experience Team as needed.
Serve as dispatch back-up when required.
Assist with the Driver Performance Management Program.
Assist in the implementation of effective strategies to recruit and hire Outside Carriers.
Ensures that carrier packages, profiles and insurance are kept up to date.
Assist with any compliance reporting.
Assist in review and preparation of driver handbook and driver training materials.
New Hire Orientation - see Bethel Driver Hire Checklist
Assist with coordinating Quarterly Driver Safety Meetings.
Records and sends recorded messages to all drivers, as needed.
Build relationship with internal and external customers, as needed.
Assist with maintaining the H2A Driver Program and serve as liaison between the H2A Drivers and Dispatch Operations Team.
Maintains a positive environment.
Perform other office tasks, as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements:
High School Diploma or equivalent. Associate's degree, preferred.
3+ years of related experience
Bilingual (English/Spanish), required.
Knowledge of internal/external customer service principles and practice
Data entry experience
Must be able to multitask and be willing to assist multiple departments
Proficient in relevant computer applications and office equipment

Key Performance Indicators:

All assignments and reports are completed timely, accurately and to the approval of assignor.
Attitude reflects positive team building, projecting Bethel as a professional, caring company.
Must be highly organized, efficient and demonstrate time/project management excellence with the ability to prioritize workload.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. This position requires sitting down for extended periods, ability to read, hear, speak, concentrate, learn, think, and communicate verbally and in writing. Also, standing, walking, bending, stooping, lifting, and twisting, as required in an office environment. Noise levels may vary, from office equipment to production line and warehouse levels.

Position Type and Expected Hours of Work:

This is a full-time position. The hours are Monday through Friday, 7:00 a.m. to 4:00 p.m. Schedule is subject to change due to seasonal needs and necessary office coverage. This position requires on call availability, as needed.

AAP/EEO Statement:

It has been and shall continue to be the official policy and the commitment of Bethel Farms to further equal employment opportunities for all persons, among others, regardless of race, religion, color, national origin, sex, age, status as a protected veteran or status as a qualified individual with a disability.%891429% %%admin%%

Keywords: Bethel Farms, Palmetto , Operations Assistant, Other , Arcadia, Florida