Victim Advocate - Bilingual Spanish Preferred
Company: The Crisis Center of Tampa Bay Inc.
Posted on: May 21, 2023
The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, a medical emergency, suicidal thoughts, and emotional or situational problems. The sexual assault advocate provides crisis intervention, emotional support, and advocates on behalf of clients with medical, legal, mental health, and social service systems. The advocate performs duties of considerable difficulty which require initiative and independent judgment. This position reports to the Manager of Advocacy and in his or her absence the Director of Sexual Assault Services.
Strategic/Transformational Duties and Responsibilities
Transactional/Administrative Duties and Responsibilities
Adaptability *Remains open-minded and adjusting one's behavior in light of changing conditions; Managing transition between tasks well and adapts to shifting priorities; Facilitating others' ability to flex and refocus in light of changing conditions or priorities.
Cooperation / Teamwork *A desire to accomplish together what you cannot accomplish alone; respecting all views and leveraging each other's skills and experiences; working in the best interest of the team in the pursuit of common goals.
Customer Service *Both internal and external, listens and respects all customers' opinions and ideas and maintains appropriate professional boundaries. Demonstrating a concern for the needs and expectations of customers and making them a high priority; Responding effectively to customer questions and needs in a timely manner. Building strong relationships of trust with customers.
Engaging Communication *Ability to shape communication so as to draw favorable attention of and meet the needs of the audience; Conveying ideas and opinions clearly through tact and consideration of others; Listening attentively to others' ideas and opinions in an effort to fully understand the message; Writes and speaks clearly and effectively.
Judgement *Making sound decisions based on accurate and relevant facts gathered, rather than emotions; Analyzing situations carefully by applying logic and practical thinking before taking action or making referrals for services.
Problem Solving *Anticipating and identifying work-related problems; Analyzing problems in a systematic and timely manner; Gathering relevant information prior to implementing reasonable solutions; Acting decisively to implement appropriate solutions, and considers the impact on other areas within the organization.
Self-Management *Taking of responsibility for one's behavior and well-being; Working effectively under stress and adapting one's style to changing situations; Comfortable working in a fast paced environment, and needs minimal supervision; Exhibiting a professional demeanor.
Valuing and Fostering Diversity *Demonstrating respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity.
Knowledge, Skills, and Abilities
Physical Demands/Working Conditions
Physical Requirement: Employee must be at to sit, climb or balance, hear, use hands, taste/smell, stoop, kneel, crouch, crawl, stand, walk, talk, and reach with hands and arms.
Working Conditions: Duties are performed primarily in an office environment.
Travel: Occasional local travel for community outreach, meetings, trainings and off-site exams within Hillsborough County.
Hours: Determined by assigned schedule. Services available 365 days a year 24-hours a day. Employees are required to be available on-call during holidays, evenings, and/or weekends; and during hurricanes and other times of disasters/critical incidents based on established location schedule.
The Crisis Center of Tampa Bay is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The Crisis Center of Tampa Bay is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The Crisis Center of Tampa Bay will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
We want you to be YOU, and you're encouraged to apply! Come learn more today!
Keywords: The Crisis Center of Tampa Bay Inc., Palmetto , Victim Advocate - Bilingual Spanish Preferred, Other , Ruskin, Florida
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