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Customer Experience Specialist

Company: Contractor In Charge
Location: Sun City Center
Posted on: May 10, 2022

Job Description:

Job DescriptionAre you Sheldon Cooper smart & Dolly Parton friendly? Are you tired of long daily commutes to and from the office? If you dig teamwork, have an eagle eye for detail, hate being late for anything, and have Spanx-like flexibility in your schedule, then we want to talk to you!nIn case you were wondering, WE are Contractor In Charge and we are a legit company with lots of real clients, actual employees and serious jobs. We're a fully virtual business, a boutique BPO of sorts with a genuine love for helping our clients, empowering our employees, providing customer service excellence across the country- all while working from home in our favorite leggings.nOur mission is to make life easier for our clients. They are small business owners in the home service trades (plumbing, HVAC & electrical) and have put their trust in CIC to handle their customers with the highest standards, no differently than they would. We pride ourselves on being known in this industry for our professionalism, customer service expertise, plumbing, HVAC, & electrical wizardry, knowledge of scheduling software and accounting integrations (yes, we have financial wizards too!). Our clients are really good at what they do, knowing their trades inside and out- we give them the peace of mind to work on their business, while we work in their business.nWe're totally serious about what we do and have immediate openings for full and part time Customer Service Experts, with starting pay range of $15-$18/hr., negotiable based on industry experience. If you're totally serious about what you do and who you do it for, then we're calling your number! We offer excellent wages, paid training, PTO, great opportunities for growth and a supportive team environment.nCan you walk the walk and talk the talk? Here's what you'll need in your tool bag:n

  • n
  • High school diploma or equivalentn
  • 2+ year of customer service experiencen
  • Computer skills including Microsoft Office and the ability to quickly learn other cloud-based softwaren
  • Basic keyboarding skills (45+ WPM, 95% accuracy)n
  • A private, quiet, and completely distraction-free space to workn
  • The following computer equipment: A Pentium processor Core i3 or higher, 8 or more GB RAM, 2 monitors, high-speed internet connection that is wired directly to the router, and a noise-canceling headsetn
  • Ability to pass a criminal background and a drug test upon hiren
  • HVAC, plumbing, or electrical home-service customer service or dispatcher experience is a plusnnWe've been waiting for you! If all of this sounds like your idea of a good time, put on your big girl pants, bring your A game, and apply today!

Keywords: Contractor In Charge, Palmetto , Customer Experience Specialist, Professions , Sun City Center, Florida

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